Bounded delegation: How much authority should AI have?

UX Collective - Medium ·
UI - UX

A practical model for deciding what AI can do, what humans must still own, and where product teams should draw the boundary. Image created by the author with OpenAI image generation. An AI tool clusters hundreds of customer comments and names the largest theme “pricing friction”. The label sounds plausible, so the team asks it for pricing experiments, compares the options it returns and begins to…

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