‘9-5, in Office, No Exceptions’: A New CTO Ended Remote Work and Imposed Strict Office Hours, Then He Discovered How Much Work Employees Were Doing on Their Own Time—and How Much the Company Relied on That Mutual Goodwill

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Have you ever worked for a manager who equated time sitting at a desk directly to working? And who ignored all unspoken arrangements that were based on mutual understandings and goodwill? Goodwill and flexibility in working arrangements are a knife that cuts both ways. And it is remarkable how goodwill and trust can dissolve so quickly over a simple change in leadership. You hear plenty of…

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