Office manager demands all maintenance requests to go through their ticket system and not verbally, maintenance complies, but what happens when the building floods?: 'I told him they needed to submit an emergency ticket through the portal'
This worker just complied with the orders he received. Is that wrong? Malicious compliance is a term that refers to when you receive an order that you know is not well thought out, so you comply with it, knowing that it will fail spectacularly, just to prove that you were right by doubting the order all along. This is my explanation of the term, but it is pretty accurate. An example of this would…
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