Seven Luck casino introduces 24-hour AI phone service in 4 languages
State-run casino operator Grand Korea Leisure (GKL) has introduced a 24-hour artificial intelligence (AI) telephone service at its Gangnam Coex branch, offering automated support in four languages — Korean, English, Chinese and Japanese — to streamline customer inquiries. The state-run casino operator said the AI call bot is the first system of its kind introduced in the industry and is designed…
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