Secret agent bot: accessibility matters for the agents even if you can’t see them
Two readers, one page. The agent never sees the surface you designed; it reads the structure underneath. AI assisted. The semantic structure screen readers have used for decades now also decide whether ChatGPT, Claude, Gemini, Grok, and Perplexity can read your page at all. In 2016 I had a series of calls with the federal government’s top accessibility expert as the leader of a design team, and I…
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